Why join us

“Here at TU, we offer our customers a tailored, individual, needs based claims experience - a tailored approach to their circumstances, recognising that no two customers will be in the same predicament – we measure our success on customer service and retaining customers, not on call times or meeting targets. To do this, we recruit people who share our Values and keep our customer at the heart of everything they do”.

There’s a range of fully supported routes that you can take to progress your career with at TU.... from aiming to be the best you can be in your current role, to growing new skills and taking on extra responsibilities to prepare you for a different position or promotion.

Development means more to us than simply providing an annual review of what has been completed. It is about working together to help identify your objectives based on your strengths and developmental areas in both your performance and behaviours using the variety of tools we have, throughout the whole year. It is also about ensuring that these developmental needs are met to enable you to reach your full potential with us.